Rhino

FAQ

Short answers. For anything else, ask in the support server.

Access and plans

Who can use Rhino?

Any server with a subscription. Rhino checks the server it joins against its list. If the server isn't on it, Rhino posts a note with the server ID and leaves.

How do I get it?

Join the support server and open a ticket with your server ID. Once your server is on the list, add Rhino with the Add to Discord link.

What plans are there, and what do they cost?

There are two: monthly and lifetime. Staff give you the current prices and the ways you can pay when you open a ticket.

What happens when a monthly plan runs out?

Rhino posts a notice in the server with the support link and the server ID, then leaves. Renew in the support server to bring it back.

Can I move my subscription to another server?

A subscription belongs to the server it was bought for. If you need it moved, open a ticket and staff will tell you what's possible.

Can I get a refund?

The refund policy says when.

Using Rhino

What's the prefix?

A comma. Change it for the server with ,prefix set, or keep one of your own with ,selfprefix.

Does Rhino have slash commands?

81 commands also work as slash commands. Everything on the commands page works with the prefix.

Why does the invite ask for Administrator?

So every module works without fixing permissions channel by channel. Keep Rhino's role above the roles it has to manage, or it can't touch them.

Where do I see what a command does?

On the commands page, or in Discord with ,help followed by the command's name.

Rhino isn't answering. What now?

The status page lists what to check.

Data

What does Rhino store?

The settings you give it, moderation records, and what members hand to a feature, such as a reminder or a Last.fm name. The privacy policy has the full list.

How do I get my data removed?

Ask in the support server. Some things you can clear yourself: ,lastfm logout removes your Last.fm link and ,clearnames clears your name history.

Does this website track me?

No. It sets no cookies, runs no analytics and loads nothing from other sites.

Support

Where do I get help or report a bug?

In the support server.

I found a security problem. Who do I tell?

Open a ticket in the support server and say it's a security report, so it stays private. Please don't post it in a public channel.